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Community Guidelines

Updated over 5 months ago

Q: What are sondr's community guidelines?

A: sondr's community guidelines promote respect, professionalism, inclusivity, and constructive collaboration. We expect all users to treat others with dignity, communicate professionally, respect intellectual property, and contribute positively to the creative community.

Q: How should I communicate professionally with other creatives?

A: Use professional language, be clear and concise, respond promptly to project-related messages, avoid personal topics unless relevant, use proper grammar, and always maintain a courteous tone even during disagreements.

Q: What constitutes respectful behavior on the platform?

A: Respectful behaviour includes: listening to others' perspectives, giving constructive feedback, acknowledging others' expertise, being patient with different skill levels, celebrating others' successes, and treating everyone with dignity regardless of background.

Q: How do I handle disagreements or conflicts professionally?

A: Address conflicts directly but diplomatically, focus on the issue not the person, seek to understand different perspectives, propose solutions rather than just problems, and escalate to platform mediation if needed.

Q: What should I do if someone is being disrespectful to me?

A: Contact support immediately, document the inappropriate behaviour with screenshots, block the user if necessary, and contact support for serious issues. We take all reports seriously and investigate promptly.

Q: Are there guidelines for giving constructive feedback?

A: Focus on specific, actionable improvements; balance criticism with positive observations; be encouraging and supportive; ask questions to understand intent; offer suggestions rather than just pointing out problems; and remember feedback should help, not hurt.

Q: What behaviour could result in account suspension?

A: Harassment, discrimination, spam, copyright infringement, sharing inappropriate content, creating fake profiles, manipulating reviews, persistent unprofessional behaviour, or violating platform terms of service.

Q: How do I report inappropriate behavior or harassment?

A: Provide detailed information about the incident, include screenshots if possible, and contact [email protected]. All reports are confidential and investigated thoroughly.

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